Soon ‘To be’ sorry saga of GMAIL


GMAIL could easily slip into the role of protagonist in the movie “MY NAME IS GMAIL” and beat the glory of SRK… Thanks to its autistic sufferings in recent times.One of the earliest and innovative products that google introduced, GMAIL  is not so interesting anymore. Once upon a time, it did engage and addict leading to kill google’s own product WAVE which never hit the visible spectrum. But are you convinced that GMAIL is giving the best user experience for an email client (which by origin it is) ? then think twice!

Yes they (google folks) do change the layout and replace tabs  with sleek icons.. But is that all they can ? Not even close !!
Some silly ideas like this could easily create Gmail’s crusader:

1. Recent conversations:

Computer memories are designed based on the concept of locality of reference. We must not forget that computer theories did suck a lot of inspiration from human model to evolve. Why did GMAIL miss that we would need to see what we just saw a moment ago! Be it a conference pin or a payment reference number or a super cool daily deal..

Why can’t they put my ten most recently opened mails to aid my amnesia or whatever?

For me, this frustrates humongous times each day .. I find a conversation buried deep inside my inbox ( GMAIL search – I will punch on its face below) and when i am between it, my boss calls, “hey did you check my mail?” Without asking me, my lips blabber “yea just began on it” while my fingers guide the mouse to go to inbox within pico-fucking-seconds !

Poof! The conversation that I had dug from the center of earth is back at it’s rightful place :( damn it!

A simple pathetic looking <div> containing the recent mails that I opened could save mins of time we waste in the hours we spend within GMAIL!

2.Relevant conversations:

This not only sounds close to the previous feature, they are twin sisters may be! :) Tell me, how often you endup wanting to  check the previous meeting notes while you read the latest notes?? Again, I go searching a conversation from my galactic inbox wasting a minute or second or whatever of my limited lifetime! :( We do generously stick labels to conversations.

When I am viewing a mail, why can’t they atleast (GMAIL)  pull out few mails that are tagged with the same label + and – say five days.

I am sure you can do better with mining.

Honest advice: stop looking for new ways to suck the bullshit data we got. Can’t you see that we give it for free to Mark zuckenberg! We wont mind doing the same to you. And Try utilizing the data you have already within.

3.Refer and compose:

Is it possible by any means to refer a conversation while I am composing a new mail simultaneously? I might want send my friend different quotes for a tour trip from different agents.

Why can’t they parallelize reading and composing?

There are many times where I need to collect different details from mail chains and draft a mail. They could very well introduce multi tasking environments like tabs or windows for gmail application to which most computer users are already addicted. ( thanks to Steve jobs and bill gates!! )

4.Auto suggest for mail search:

The power house of google is web search. But the mail search seems to be a blooper :p it is high time to incorporate content based search assistance rather than depending on the persistence of user’s memory.

Why should I always remember the exact subject to pick a mail?

Can’t there be an auto suggest atleast for subject column based mail search. I am sure a lot more can be done in this space.

5.All attachments at one stop:

The development of mail system protocols have enabled almost anything to be attached to a mail message.

But why cannot there be a one stop shop to search through all my mail attachments?

An attachment explorer could be handy in listing all of them ordered / categorized by label, size,type, date, subject etc. This would also provide additional scope for attachment based search and auto suggestion.

Some silly comments on the latest GMAIL interface update:

The most irritating thing is the new chat button to toggle between chat widget / labels.

If my grandma was alive, she would definitely be grunting every single time she tried to chat with me.

Please remember that unlike Google +, gmail does have users outside google employee base. So it would be better to have buttons and dynamic flow designs suiting the needs of a common man!

The verdict is always simple. To do or die. Either you provide value to the customer adapting to the needs of time. Or kill yourself. As of today, nobody needs a jack of all trades in web services. If you are a master of one particular product/service, then there always is a loyal user base.  A GMAIL user never cares about your giant android cloak or your rugged social network suit.

Focus and differentiation will continue to be the basis of a good business whether it is Steve Jobs or Bill Gates or Jeff Bezos who controls the climate of silicon world.

                  

6 Comments

  1. Posted February 26, 2012 at 1:09 pm | Permalink | Reply

    ‘M not sure if i also share all the above pain & agony., but attachment explorer is cool :)

    • vidhoonv
      Posted February 26, 2012 at 7:04 pm | Permalink | Reply

      thanks Deva :)

  2. Posted February 28, 2012 at 6:10 pm | Permalink | Reply

    Well said. Same frustation for me too with new gmail interface :(

  3. Charu
    Posted March 1, 2012 at 6:48 pm | Permalink | Reply

    Not all, but yes I miss some of these!

  4. Posted March 2, 2012 at 8:06 pm | Permalink | Reply

    Good article :) My biggest personal Gmail hassles have been 3, 4 & 5. But I must admit that there’s a certain sense of satisfaction in exactly remembering a subject line or attachment name :P What was that about the new chat button? And somehow I still prefer using the old interface. I liked the “show search options” ans the “create a label” links visible and available on one click.

  5. Deepak
    Posted March 2, 2012 at 8:28 pm | Permalink | Reply

    haha nice post da.
    might help having links in the body with a relevant subject line rather than having hundreds of mails with bloody http:// in subject :P .
    and google’s ‘privacy infringement’ is also causing a lot of issues – http://goo.gl/62a7j

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